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Shipping


2014 HOLIDAY SHIPPING

Please refer to the map below and note the following cut-off dates for FREE GROUND and Expedited UPS shipping for deliveries on December 24th.


ZONEGROUND3 DAY2 DAY AIRNEXT DAY AIR
GREYDec 16Dec 19Dec 22Dec 23
PURPLEDec 17Dec 19Dec 22Dec 23
ORANGEDec 18Dec 19Dec 22Dec 23
YELLOWDec 19Dec 19Dec 22Dec 23
GREENDec 22Dec 19Dec 22Dec 23
BLUEDec 23Dec 19Dec 22Dec 23

Alaska, Hawaii and Puerto Rico require expedited shipping with 2nd Day Air recommended.


FREE SHIPPING

We offer free UPS ground shipping on all orders over $100 to any of the Lower 48 contiguous US States. Shipping to other destinations are charged at cost.

Prompt shipping is part of our commitment to providing great customer service. Over 90% of our products ship the same day and, where we do not have adequate inventory, we encourage our suppliers to ship quickly. All orders are shipped at cost and include insurance. Typically, we ship via UPS, but please call if you wish to use your own shipping company, Fedex or USPS.

US Shipping Chart

Orders must be placed by 3:00pm Eastern Time to ship the same day. There is no weekend shipping service. Therefore, an order placed on a Saturday or Sunday or after 3pm on a Friday does not ship until Monday.

 

CANADIAN SHIPPING

Please note that Standard Shipping does not include UPS brokerage fees or any local duties or taxes. Expedited Shipping does include UPS brokerage fees but not local duties or taxes.

UPS will request payment of these charges at the time of delivery. You can also pay these charges ahead of time by calling UPS at : (1-800-742-5877).

UPS brokerage fees are as follows:
Under UPS’s new e-Tailer Brokerage Program (eBP), any UPS Standard shipment valued under CAD $200 and for non commercial use, will incur a reduced brokerage fee of CAD $10, plus any applicable duties and taxes. Orders valued over CAD $200 will incur graduated fees according to the chart below.

VALUE ENTRY FEE
$0 - $20 Free
$20 - $200 $10.00
$200 - $350 $48.40
$350 - $500 $54.35
$500 - $750 $61.75
$750 - $1,000 $69.10
$1000 - $1250 $76.50
$1250 - $1600 $81.30


INTERNATIONAL SHIPPING

 We ship to all countries where UPS or USPS services are available. Please note that all custom and brokerage fees levied on products imported into the country of destination are the responsibility of the recipient. Such fees/duties are NOT included in our pricing. Note: All delivery times are based on information provided by our carriers: UPS, FedEx and the USPS. We cannot be held responsible for shipping delays that may commonly occur with these carriers in their normal course of business.