Terms & Conditions

Security & Privacy >

Microscope.com is committed to providing a safe and secure shopping environment for our customers. We consider the online security of your payment and personal information to be a top priority.

All payment information including credit card number, name, address, etc. is encrypted via Secure Socket Layout (SSL) during order checkout. SSL is industry standard technology that ensures that all information sent to us remains private and cannot be read by any third parties during transmission. All credit card information is processed via a secure payment gateway which protects all personal information.

For more information on how Microscope.com keeps your personal information safe, please review our  Privacy Policy >
 

ORDERING & PAYMENT

  • Lowest Price Guarantee >

    Microscope.com works hard to maintain low prices and we back this up with our Lowest Price Guarantee price match. If you find an identical product advertised at a lower price, we will refund 110% of the difference. Please review the details of our Lowest Price Guarantee >

  • Payment Options >
  • Microscope.com accepts most major credit cards, Google CheckOut, checks, money orders, wire transfers and purchase orders. For more information on our payment options, please review our Payment Options Policy >

  • Coupons
  • Microscope.com does from time-to-time offer coupons on selected products or categories. When placing an order, simply type the coupon code as listed during the checkout process. Once entered, you will instantly see your updated price reflecting your discount. Please note only one coupon code can be used per order and a coupon code cannot be combined with our Lowest price Guarantee. Coupon codes are not valid for any purchase of a gift certificate and/or gift card. If you have any questions regarding the use or eligibility of your coupon code, please contact us.

  • Sales Tax
  • Microscope.com does not charge sales tax on orders shipping outside of Virginia and New York. As required by law, sales tax is applied to all purchases shipping to Virginia and New York addresses at the local rate that is current at the time. If your order is subject to sales tax, we will notify you at the time of purchase with the exact amount prior to processing any charges and Microscope.com will withhold the applicable sales tax. Please provide a copy of your tax-exempt status or resale certification at the time of ordering for our records. Please note that Microscope.com withholds sales tax as required by law, these laws are subject to change and that you are responsible for paying any sales, use or value-added taxes not withheld by Microscope.com. In addition, Microscope.com reserves the right to change this policy as needed.

  • Order Verification
  • Microscope.com takes the security of our customers' financial information very seriously. We have a well-established filters to identify fradulent transactions and payments and actively pursue attempted ineternt fraud in conjunction with the Police. No order will be processed prior to being confirmed valid.

SHIPPING & RETURNS

  • Order Cancellation
  • If you wish to cancel your order for any reason, please contact us as soon as possible. All our in-stock items ship the same day your order is received so it is imperative that you contact us, swiftly before it is processed and/or shipped. If your order has been shipped, you will need to follow our Returns process in order to ensure swift return and, where appropriate, refund.

  • Shipping >
  • Microscope.com ships nationally and internationally to all countries where UPS or USPS services are available.  Please note that our prices do not include any brokerage fees, duties or taxes imposed on goods imported into the country of destination. All such fees mentioned above are the responsibility of the recipient and not Microscope.com. All costs incurred on a refused delivery because of high custom or brokerage fees, duties, taxes or restrictions imposed by the country of destination are the responsibility of the customer. For further details, please review our Shipping Policy >

  • Returns:
  • Microscope.com prides itself on enabling swift and easy returns, refunds and exchanges. All returned products require a return Merchandise Authorization (RMA) and no Return or refund can be processed without this RMA. Please see our full Returns Policy >

OTHER TERMS & CONDITIONS

  • Government, Military, Law Enforcement and Institutional Orders
  • Microscope.com has a long history of working with all branches of the U.S. Government. We pride ourselves in delivering fast, smart, end-to-end customer service. We currently work with the U.S. Armed Forces, Law Enforcement agencies, as well as public and private institutions both domestic and worldwide.

  • Accuracy of Information
  • Pricing and availability are subject to change without notice. Microscope.com has no liability in the case of any orders arising from typographical errors or incorrect pricing and reserves the right to cancel any orders without assigning any reasons. Further, Microscope.com reserves the right to revoke any offer and correct any omission, error, or inaccuracy, whether or not a quotation or order has been submitted, confirmed and/or your credit card charged. Every effort has been made to ensure accuracy of information listed and Microscope.com is not responsible for any errors, omissions or inaccuracies contained therein.

WARRANTY INFORMATION

  • Most of the microscopes we offer carry either lifetime limited warranties or 5 year warranties. Please review the manufacturers' warranties for each of the brands we offer for sale. Warranty Information >