Warranty Information
Please scroll down the page for Warranty information on Omano, Meiji Techno, Motic and Dino-Lite products.
OMANO WARRANTY
The manufacturer warrants this microscope to be free from defects in material and workmanship under normal use and service for the life of the instrument. The warranty does not cover the electrical or illumination components or damage resulting from abuse or misuse, repairs or alterations performed by other than authorized Omano repair technicians, or damage occurring in transit or caused by parts lost or which fail due to accident, fire, theft, chemicals or acts of nature or war.
Any electrical components or illumination products are warranted from date of purchase as follows: 6 months. The warranty does not cover bulbs, batteries, fuses, cords, or add-on accessories such as mechanical specimen holders that are not built into the microscope stage as an integral part of original manufacture.
Warranty does not cover lenses that have become inoperable due to dirt as a result of misuse or lack of maintenance. Any cameras and software supplied with this microscope are warranted from date of purchase as follows:
Cameras: 1-year limited warranty.
Software: 6 months.
Other than set forth above, the manufacturer hereby disclaims all warranties, express or implied, or fitness for a particular purpose. Please note that all sales of products that are special-ordered on behalf of customers are final.
No returns of such special-ordered products will be accepted and no refunds can be made. For warranty service, you must contact us for a Return Merchandise Authorization (RMA) number within five (5) days after the occurrence of the defect.
The item should be well packed to avoid damage in transit, accompanied by a description of the issue, return instructions and shipped postage prepaid to the address specified when you call. The manufacturer will repair or replace at no charge and return postage prepaid. If the issue was caused by misuse, alterations, accident or abnormal conditions of operation, an estimate for repairs will be submitted for approval prior to work being performed.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. If you have questions concerning this product or warranty, please contact us. No other warranty of any kind is made, expressed, or implied.
MEIJI TECHNO LIMITED LIFETIME WARRANTY